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Visitation policies & procedures

At Long Island Jewish Valley Stream, we welcome all visitors. We are glad when our patients receive visitors and want to make these visits as comfortable as possible for both the visitor and the patient. Here are some guidelines that will make visits helpful to family members or friends:

  • Visitors are welcome at any time during the patient’s stay
  • Visitors are also welcome to stay with a family member or friend when they are in the hospital’s Emergency Department, or are here for outpatient services or ambulatory surgery
  • Patients can choose who can and cannot visit them while they are in our healthcare facility without regard to legal relationship, race, color, national origin, religion, sex, sexual orientation, gender identity or disability

Limits on visiting must be reasonable and based on the patient’s medical condition, and will be explained to the patient and to you.

Reasons for restricting visitors may include, but are not limited to:

  • The patient requests restrictions or limitations
  • There are safety concerns, such as risk of infection
  • Visiting interferes with the care of other patients, including the need for their rest and/or privacy
  • An existing court order that restricts contact
  • Visitors are disruptive, threatening or violent
  • The patient is in a substance abuse/mental health treatment program that requires limited visiting

Visits from children

Children are welcome to visit a family member, but those under the age of 16 should be supervised by a responsible adult during their visit. Young children are expected to stay with an adult who is responsible for supervising them to ensure a safe and restful environment for the patient, and any other patient(s) sharing their room. Younger children are not excluded by age, but supervising adults are encouraged to keep their visit brief.


Religious & spiritual services

The hospital chaplain offers you spiritual assistance during your hospital stay. A Catholic priest is available to patients upon request and a Catholic mass is held weekly. Other faith clergy also visit the hospital on a regular basis. There is a chapel located on the second floor.

For more information, please call (516) 256-6050.


Food & amenities

The cafe is located on the ground floor of the hospital. Vending machines are also available.

Cafe hours:
Breakfast (full service)
6:30am – 9:30am 

Lunch (full service)
11am – 1:30pm 

Dinner (hot food, salad bar, grab and go)
4:30pm – 6:45pm 


Gifts & flowers

Dedicated volunteers operate a well-stocked gift shop located on the third level.

Shop hours:
Monday through Friday 
8:30am – 8:30pm 

Saturday and Sunday
9am – 8:30pm


Administrative department directory

As a patient or visitor to Long Island Jewish Valley Stream, the following administrative department numbers may be useful:

Access services/admitting (516) 256-6300
Administration (516) 256-6501
Ambulatory care (516) 256-6380
Business office/billing (631) 719-8787
Case management (516) 256-3265
Cashier's office (516) 256-6110
Community relations (516) 256-6461
Compliments, complaints, concerns (516) 256-6800
Financial aid (516) 256-6300
Gift shop (516) 256-6083
Home care (516) 881-7100
Laboratory (516) 256-6150
Medical records (516) 256-6123
Nursing (516) 256-6070
Pastoral care/spiritual services (516) 256-6050
Patient access service (516) 256-6300
Patient relations department (516) 256-6800
Pharmacy (516) 256-6090
Volunteers/auxiliary 516) 265-4947
Radiology (516) 256-6200
Respiratory (516) 256-6580
Security (516) 256-6323
Social Work (516) 256-6440
TV/Phone rental (516) 256-6165
Volunteer (516) 256-6144
Wound care/hyperbaric (516) 256-6576